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Microsoft Teams change default audio conferencing number in Support Desk Articles
Oct 23rd 20

Open up Teams Admin Centre> click Users> click your username On the right hand side click Edit by Audio Conferencing. Here you will see the Toll number where it is set to Los Angeles. Click the number...

Raise your hand in a Teams meeting in Support Desk Articles
Oct 15th 20

During a meeting, you can raise a virtual hand to let people know you want to contribute without interrupting the conversation.  Just select Raise your hand  in the meeting controls. Everyone in t...

Hosted VoIP Call Quality issues – What do I do? in VoIP Team Articles
Oct 15th 20

Choppy, delayed, and/or garbled audio are some examples of call quality-related issues. There are a number of potential causes for low call quality but some of the most common Internet instability/low...

Branding and Customizing Microsoft Teams Meeting Invitations in Support Desk Articles
Oct 8th 20

This capability has recently been brought to Microsoft Teams by way of the Microsoft Teams Admin Center.  To globally configure any of these options for all users in the tenant simply follow these ...

Tips for Large Excel files or datasets in Support Desk Articles
Oct 8th 20

Reduce the file size by deleting unused cells Save data files without formatting – formatting may account for a lot of storage space and if you are simply working with a dataset and don’t need fo...

Mapping a Network Drive in SQL Management Studio for Backups in Senior Engineering Team Articles
Oct 8th 20

Just follow these steps from our Tech Support Team Open SQL Management Studio and “New Query” You only need to do this bit once: EXEC sp_configure 'show advanced options', 1; GO RECONFIGURE; GO EX...

How can I recover a deleted item in Outlook? in Support Desk Articles
Oct 1st 20

Have you ever deleted something that you did not want to delete? The Exchange email system allows users to recover their deleted items at their own convenience, even after those items have been emptie...

Sky Broadband and Speedster Hosted VoIP in VoIP Team Articles
Sep 22nd 20

Speedster has been made aware there is currently issues when accessing our Hosted VoIP platform on sky broadband, for any questions or comments do email helpdesk@speedster-it.com where the team will t...

ESET and Watchguard SSL VPN issues in Support Desk Articles
Sep 16th 20

Fix your WatchGuard SSL VPN Speedster IT support desk in London has been made aware clients using their WatchGuard SSL VPN client are having issues when connecting to the network, we have been working...

Speedster Support tip Minimize all windows except the active one in Support Desk Articles
Sep 16th 20

If your desktop screen has gotten too crowded with open windows, you can quickly minimize them all except the one you are currently working in. Just click the title bar of the window you want to remai...