At any time of the day, test our IT Support Helpdesk experts, we dare you…
Our ApproachAt Speedster IT, we understand that things can go wrong at any point and often when you are up against the clock with a big client requirement. So our IT Support Helpdesk is open 24/7 to make sure everything is covered and quickly and efficiently your requirements are resolved. Take the stress out of IT by allowing Speedster to take the strain.
What Our Clients Say
“I’ve have been a Speedster customer for nearly 5 years, their commitment to provide a top quality service is outstanding.” Mehdi Chenoufi – BP &Joint Venture
Our Helpdesk Role
Software or hardware doesn’t always work the way you initially expect. This is an unavoidable fact so it is important to have an efficient solution. Our IT Support Helpdesk team is built from experts in Microsoft Office, Networking, Mac Os X and VoIP just to name a few. Unlike other IT Support Helpdesks, we provide unlimited call and ticket logging as a standard, so you can test the experts all you like.
Your servers and the software on them are monitored so the team will normally fix a problem before you know about it. However, the smaller stuff can be reported by phone or email at any time. We offer remote user support and we’re happy to come onsite if the issue can’t be resolved quickly. We like to know the companies we work with so mobile phone numbers of senior staff will be issued to management.
To close, No two companies are exactly the same, so there is a good chance you have something you want us to cover that we have not mentioned. If there is, or you just fancy a chat, contact us at [email protected] or feel free to call on 0203 011 1234