IT Support 24/7 – Speedster monitors and manages your needs
The Speedster IT Helpdesk
is one of the key components of the IT Support Service we deliver. Your users can call the Speedster IT Helpdesk
at any time of the day, from any location. When we set up your IT infrastructure we enable monitoring and alerts so we can be kept informed of any issues. However, we are happy to handle any issues over the phone at any time.
How does 24/7 IT Support work?
For a pre-agreed monthly fixed fee per user, the Speedster IT Helpdesk service includes:
- 24/7/365 IT Helpdesk for Remote Support
- Unlimited support, our pricing is simple it includes all helpdesk support
- Monthly reports detailing how many calls were logged and trend analysis
- SLA’s for incident response and resolution
We have many 24/7 customers, especially in the hospitality sector, and for these organisations having their IT and Internet monitored and remotely dealt with is critical.
If you would like to know more about our 24/7 IT Support in London or would like to organise a meeting to discuss your requirements call 0203 011 1234 or e-mail [email protected].