IT Support London 24/7 – Speedster monitors and manages your needs
The Speedster IT Helpdesk is one of the key components of the IT Support Service delivery. Your users can call the Speedster IT Helpdesk at any time of the day, from any location. You don’t have the internet just give us a call – wherever we would have set up the IT infrastructure for monitoring and alerts on early issues, however we are happy to handle issues over the phone from anywhere at anytime.
How does 24/7 IT Support London work?
For a pre agreed monthly fixed fee per user, the Speedster IT Helpdesk service includes:
- 24/7/365 IT Helpdesk for Remote Support
- Unlimited support, our pricing is simple it includes all helpdesk support
- Monthly reports detailing how many calls were logged and trend analysis
- SLA’s for incident response and resolution
We have many 24/7 customers especially in the Hospitality sector and for these organisations having their IT and Internet monitored and remotely dealt with is critical.
If you would like to know more about our 24/7 IT Support London or would like to organise a meeting to discuss your requirements call 0203 011 1234 or e-mail [email protected].