If you’re a small to medium-sized business and considering a new IT support company, you know how difficult this decision can be. How can you judge their technical capability when you’re not an IT expert yourself? It’s vital you make the right decision, as your tech support provider will become a virtual team within your business.

We know you’ve probably heard (and possibly ignored) a lot of messages on cyber security. But there’s a reason why you see these notices so often: it matters. If your network gets compromised, customers will start to doubt your reputation and trustworthiness.

As much as we don’t like to think about it, our computer networks are vulnerable. Bugs and hackers are always trying to find weaknesses to exploit, whether that’s through patches in our technology, a flaw in our business procedures or a lack of knowledge in our employees.