Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. The perpetrator might use the phone, email, the post, direct contact or a combination thereof to gain illegal access to your information.

Internet access is expected by customers these days, and the hospitality sector is no different. Nearly 50% of people will look elsewhere if your hotel doesn't offer Wi-Fi, while nearly 40% choose a coffee shop based on Wi-Fi availability, not the quality of the coffee.

Guest Wi-Fi has benefits for your business too. It's an opportunity for you to collect customer data in a way that's compliant and GDPR-friendly, which you can then use for marketing purposes.