As much as we don’t like to think about it, our computer networks are vulnerable. Bugs and hackers are always trying to find weaknesses to exploit, whether that’s through patches in our technology, a flaw in our business procedures or a lack of knowledge in our employees.

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. The perpetrator might use the phone, email, the post, direct contact or a combination thereof to gain illegal access to your information.